VIRTUAL COMPLAINTS BOOK

At Upcellia (Consultia Digital S.A.C.), we respect all regulations protecting our customers. Therefore, we provide this Virtual Complaints Book, in accordance with the Consumer Protection and Defense Code.

We want to ensure your concerns are addressed quickly and timely. You can contact us at [email protected] for any questions.

Legal Name:CONSULTIA DIGITAL S.A.C.

Tax ID (RUC):20614694557

Legal Address:Lambayeque, Lambayeque, Peru

Registration Date:

1. CONSUMER INFORMATION

Names*

Surnames*

Document Type *

Document Number*

Phone / Mobile*

Email Address*

Address*

I represent a minor

** By providing my email, I authorize any communication regarding the complaint to be made through it.

2. CLAIM / COMPLAINT DETAIL

Type of Contracted Good *

Claim Type *

Claimed Amount (approx.)

Detail (Briefly explain what happened) *

Request (Explain what you are requesting) *

Filing this claim does not prevent you from seeking other dispute resolution methods nor is it a prerequisite for filing a complaint with INDECOPI.

Personal data provided will be treated solely for the purpose of addressing your claim or complaint. For more information, check our Privacy Policy.